COMMERCE DISCLOSURE

Last Updated: 2025-11-07

COMPANY INFORMATION

Legal Name

PureRender

Legal Entity

Individual Proprietorship

Representative

CAI QIYU (Trade Name: PureRender)

Contact Email

support@purerender.io

Phone Number

Available upon request

Business Hours: 10:00-17:00 (excluding weekends and holidays)

Business Address

Available upon request in accordance with applicable laws

PRICING & PAYMENT METHODS

Currency

All prices are in USD (United States Dollars)

PureRender offers flexible pricing options to suit your needs:

Monthly Subscription

$10.00/month

3,000 credits per month

Approximately 60 face swap operations

One-Time Credit Packs

100 credits - $1.00 (2 uses)

1,000 credits - $10.00 (20 uses)

Accepted Payment Methods

Credit Card (via Stripe)

Payment is processed immediately upon checkout

SERVICE TERMS

Service Delivery

Upon successful payment, credits are immediately added to your account and available for use.

Digital Service Nature

PureRender is a cloud-based AI image processing service. All operations are performed online and results are delivered digitally.

Credit System

Credits are consumed per operation. Face swap operations cost 50 credits each. Credits do not expire for active accounts.

REFUND & CANCELLATION POLICY

Digital Content Policy

Due to the nature of digital services and immediate credit delivery, refunds are generally not available after payment is completed.

Subscription Cancellation

You may cancel your monthly subscription at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused credits.

Service Issues

If you experience significant technical problems or service defects, please contact us at the email address above. We will investigate and provide appropriate remedies on a case-by-case basis.

PRIVACY & DATA PROTECTION

Data Collection

We collect necessary information to provide our services, including account details, payment information (processed securely by Stripe), and uploaded images.

Image Storage

Uploaded images and processing results are stored securely in our database. You maintain ownership of all content you upload.

Security Measures

We implement industry-standard security measures including encryption, Row-Level Security (RLS), and secure API authentication to protect your data.

Data Retention

Your data is retained as long as your account is active. You may request account deletion and data removal at any time by contacting us.

Data Storage Location

Your data is stored on Supabase servers located in the Asia-Pacific region (ap-northeast-1, Tokyo). Payment information is processed by Stripe in accordance with PCI DSS standards and is not stored on our servers.

Third-Party Data Processors

We use Stripe (https://stripe.com/privacy) for payment processing and Supabase (https://supabase.com/privacy) for data storage and authentication. Your data is processed according to their respective privacy policies and our Data Processing Agreements with these providers.

Your Data Rights (GDPR)

If you are in the European Union, you have the following rights under GDPR: Right to Access (request a copy of your data), Right to Rectification (correct inaccurate data), Right to Erasure (request deletion of your data), Right to Data Portability (receive your data in a structured format), Right to Object (object to certain processing), and Right to Restriction (restrict certain processing). To exercise these rights, please contact us at the email address provided above.

LIMITATION OF LIABILITY

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance will be communicated in advance when possible.

Result Quality

AI-generated results may vary in quality depending on input images and prompts. We do not guarantee specific outcomes or perfect results.

User Content Responsibility

You are solely responsible for ensuring you have the rights to use any images you upload. We do not assume liability for copyright infringement or misuse of the service.

CONTACT INFORMATION

For questions, concerns, or support inquiries, please contact us:

Email

support@purerender.io

Business Hours

We aim to respond within 1-2 business days